22 Sep
|
Joondalup Resort
|
Connolly
22 Sep
Joondalup Resort
Connolly
About the Role
Joondalup Resort is part of the TenGolf Group, one of Western Australia’s leading and fastest-growing golf, hospitality and wine businesses. Across the Group, we deliver outstanding experiences in golf, dining, events and lifestyle. As our business continues to grow, current opportunities are opening for hospitality professionals. Take a fresh look at a hospitality career and be part of this exciting phase of growth.
As our Wedding and Celebrations Coordinator, you will help couples and clients bring memorable celebrations to life at Joondalup Resort. From responding to enquiries and preparing proposals through to detailed planning, supplier coordination and operational handover, you will provide a responsive, organised and professional experience at every stage.
Key Responsibilities (but not limited to)
- Sales & Enquiry Conversion: Respond promptly to allocated enquiries, present tailored event packages, upgrades, and resort options, and maintain accurate records to convert prospective leads into confirmed bookings. Support promotional activities such as wedding showcases and industry events.
- Event Planning & Client Coordination: Serve as the main point of contact for confirmed clients throughout the planning journey. Conduct planning meetings to confirm schedules, catering, room layouts, equipment, accommodation, and external supplier arrangements.
- Documentation & Operational Handover: Prepare accurate run sheets, floor plans, and event schedules. Coordinate clear handovers with resort operational departments to ensure event feasibility and smooth execution.
- Event Delivery: Provide on-the-day support when required, ensuring events run according to resort service standards and resolving any operational issues promptly.
- Financial Administration: Monitor deposits, payment due dates, final balances and account requirements in line with agreed terms
- Client Relations & Teamwork: Build strong client relationships, manage client feedback, and collaborate with sales executives and resort teams to maintain exceptional service standards.
Skills & Experience Required
- Experience in wedding, event, venue, hotel, resort, or hospitality coordination, preferably within a comparable property.
- Some experience handling sales enquiries, preparing proposals or quotations, and following up prospective clients.
- Strong organisation and attention to detail, with the ability to manage several events, deadlines, and changing requirements.
- Confident written and verbal communication and the ability to build rapport with clients, suppliers, and internal teams.
- A practical, calm, and solution-focused approach to client concerns and operational issues.
- Competence using Microsoft Office and relevant customer relationship, booking, event, and payment systems.
- Flexibility to support events, appointments, showcases, or client meetings outside standard office hours when required.
We can offer you
- Challenging, varied and rewarding work in a unique resort environment
- Training and development opportunities
- Free car parking
- Staff discounts on food and beverage, accommodation and golf
📌 Wedding and Celebrations Coordinator (Connolly)
🏢 Joondalup Resort
📍 Connolly