Our Client

Our client is a Queensland Local Government organisation servicing a coastal and regional community in Central Queensland. The organisation employs approximately 400 people and supports a population of almost 37,000 residents across an area of approximately 11,776 square kilometres.

Operating across community, infrastructure, regulatory and corporate services, the organisation places a strong emphasis on sound governance, financial sustainability and responsive community service. Its Finance function plays an important role in maintaining reliable revenue streams, statutory compliance and effective financial controls.

The opportunity is based in Yeppoon, Queensland, within the Capricorn Coast region. Accommodation will be provided for the successful contractor, making this an attractive opportunity for an experienced local government revenue professional willing to undertake a regional assignment.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role

We are seeking an experienced Coordinator Revenue Services for a 3-month labour hire contract with possible extension.

This is a key operational leadership role responsible for overseeing the day-to-day performance of a local government revenue function. You will lead the Revenue team while maintaining effective controls across rates, charges, collections, reconciliations, reporting and related revenue activities.

The position also acts as a technical point of reference for complex revenue matters, providing advice across the organisation while helping maintain legislative compliance, accurate financial information and continuity of essential revenue services. The underlying position carries responsibilities across rating structures, revenue systems, financial reporting, budgeting, audit, reconciliations and internal controls.

This assignment would particularly suit an experienced council revenue, rates or treasury professional who can quickly understand an established environment and confidently manage both technical and people leadership responsibilities.

- Position: Coordinator Revenue Services
- Location: Yeppoon, QLD
- Working Arrangement: 5 days onsite
- Hours: 36.25 hours per week
- Accommodation: Provided
- Start Date: ASAP
- Duration: 3 months with Possible extension

Key Responsibilities

- Lead, coordinate and support the Revenue team to maintain effective daily operations and service delivery.
- Oversee council rates, charges, billing,



collections and associated revenue administration.
- Manage rating processes and revenue systems to maintain accurate and complete financial information.
- Coordinate local government debt recovery activities, including engagement with external collection providers.
- Maintain revenue reconciliations, controls, registers and supporting financial records.
- Provide specialist advice on rates, revenue accounting, debt recovery and applicable local government requirements.
- Support the effective operation and integrity of Infor Pathway and TechnologyOne within the revenue environment.
- Review rating structures, valuations, billing cycles, instalments, adjustments and recovery processes as required.
- Contribute to annual budgeting, financial reporting, audit preparation and strategic financial planning.
- Coordinate the maintenance and review of fees and charges, revenue policies, procedures and supporting documentation.
- Monitor outstanding debts and revenue performance, identifying exceptions, trends and areas requiring management attention.
- Prepare clear reports, reconciliations and supporting information for management and audit purposes.
- Strengthen internal controls and identify opportunities to improve the efficiency, accuracy and consistency of revenue processes.
- Respond to complex rates and revenue enquiries and provide clear advice to internal and external stakeholders.
- Build productive relationships across Finance, Governance, operational teams and external service providers.
- Coach and develop team members while promoting accountability, collaboration and strong customer service.
- Maintain appropriate records and ensure activities comply with relevant legislation, policies and governance requirements.
- Support a safe, professional and inclusive workplace and undertake other relevant duties within the scope of the position.

Comparable Australian council revenue roles also commonly cover property revenue, debtor administration, data integrity, statutory compliance, customer outcomes and continuous improvement.

About You

- Tertiary qualification in Business, Accounting, Finance or a related discipline.
- Substantial experience in revenue management, accounting, rates or a closely related financial position.
- Demonstrated Australian Local Government rates and revenue experience is highly desirable.
- High-level hands-on proficiency with Infor Pathway.
- Sound working knowledge of TechnologyOne.
- Strong understanding of council rating, billing, revenue collection and debt recovery processes.
- Experience coordinating debt recovery matters and working with external collection providers.




- Revenue Accountant or Treasury Accountant experience will be highly regarded.
- Demonstrated understanding of financial reconciliations, controls, reporting, budgeting and audit requirements.
- Strong knowledge of relevant rating legislation, financial policies and local government governance requirements.
- Proven experience supervising, coaching and developing a revenue, rates or finance team.
- Strong analytical and problem-solving skills with the ability to investigate and resolve complex revenue matters.
- Well-developed communication, negotiation and stakeholder management capabilities.
- Ability to manage competing deadlines and quickly become effective within an established operational environment.
- Strong customer service orientation with the ability to appropriately manage sensitive rates, debt and recovery matters.
- Current motor vehicle driver licence, as required by the underlying position.
- Membership of CPA Australia, Chartered Accountants Australia and Current Zealand or another relevant professional body would be advantageous.
- Ability to work onsite in Yeppoon five days per week throughout the labour hire assignment.
- Candidates must hold valid working rights in Australia. Sponsorship is not available. Australian citizens, permanent residents and candidates holding an appropriate long-term Australian work visa may be considered.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Important: Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to this job post. For confidential inquiries, contact our recruitment team at [email protected] and (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).

Charter Diligence is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background. Join us and be part of a team that is shaping the future of the industry.

📌 Revenue Officer (Yeppoon)
🏢 Charter Diligence
📍 Yeppoon