Client: National Library of Australia (NLA)

Classification: EL1

Clearance: Baseline

Location of Work: Canberra, ACT

Work Arrangements: Hybrid

Role Description

The role of the National Library of Australia (NLA), as defined by the National Library Act 1960, is to ensure that documentary resources of national significance relating to Australia and the Australian people, as well as significant non-Australian library materials, are collected, preserved and made accessible either through the Library itself or through collaborative arrangements with other libraries and information providers.

The Library has five strategic priorities:

1. We recognise and respect the crucial place of First Nations stories in Australia's arts, culture and history.
2. We collect today what will be key tomorrow for Australia's increasingly diverse community.
3. We inspire Australians to explore voices, stories and meanings by connecting with communities and connecting communities with their national collections.
4. We collaborate with others to deepen the national impact of cultural collections and inform a seamless future for Australia.
5. We are an innovative organisation with strong foundations and the capability to realise our ambitions and deliver our mandate.

Branch Overview

Digital Branch is responsible for aligning technology and business strategy and all aspects of technology planning, operations, and service delivery. This includes designing, developing, and operating digital library services, corporate technology services, and building digital capability to ensure the workplace and infrastructure can meet future challenges.

The Digital Branch is responsible for a range of functions including:

- Strategy and architecture
- Cybersecurity risk and governance
- Applications development
- Technology operations
- Knowledge management and digital workplace, including the intranet and records management
- Data governance and management, including business intelligence and reporting capability
- Portfolio management and program and project delivery
- Product management, including overseeing UX, and agile methodologies
- Digital Preservation and Web Archiving.

Section/team overview





The Technology Operations Section is responsible for the operations and support of a wide range of IT systems and environments underpinning the day-to-day activities of the NLA.

The responsibilities of the Technology Operations Section seek to recognise the changing and complex environment of digitisation. Their responsibilities include the:

- Operations, support and maintenance, test, production and business continuity environments
- Provision of Service Desk services for the systems utilised and workstation environments
- Cybersecurity operations, and the development of policy and a strategic approach for building cybersecurity capability.

Role overview

The Senior Storage Engineer role provides specialist technical expertise to support the delivery, operation, and continuous improvement of the NLA's ICT services. Operating within the Technology Operations Section, the role contributes to both business-as-usual activities and project delivery across NLA network, systems, data, and backup and recovery environments, ensuring the availability, integrity, and resilience of critical information assets.

The role will have accountability for tasks and decisions relevant to:

- The design, maintenance and innovative evolution of the NLAs large-scale on-premise storage platforms through the ongoing management of storage, networking and restoration capabilities. This includes defining storage tiers, designing storage architectures and forecasting long-term capacity needs to cater for growing digital collections, and data restoration services
- Design, implementation and management of data preservation and integrity management systems
- Designing, implementing and operating enterprise backup platforms, including managing off-site replication strategies, maintaining and testing Disaster Recovery and Business Continuity plans and ensuring tape operations (LTO libraries) are reliable and aligned with archival policies




- Maintaining storage operations and performance management, including monitoring array health, performance and utilisaiton, optimising performance for diverse workloads and coordinating upgrades, patching and lifecycle replacement of hardware.
- Implement and enhance cybersecurity controls to protect core ICT systems
- Support procurement, contract management, and vendor relationships

To fulfil the requirements of this a minimum Baseline Clearance, or the ability to gain, is needed.

Role functions

Business

- Promote and effectively manage strategic relationships with internal and external customers, stakeholders and service providers, promoting the Library's business objectives through key strategic relationships.
- Manage, support, coordinate, implement and/or review a function, program, policy, project or initiative and drive continuous improvement and change.
- Provide expert advice and support on programs, policy, legislation, systems and/or processes.
- Research, analyse and develop a range of complex documents, and develop, review, evaluate and implement policies, procedures, processes and tools.
- Plan and monitor work processes, direct and coordinate quality assurance practices and set performance indicators.
- Provide strategic advice, contributing to and supporting the strategic direction of the Library in area of specialisation.

Leadership

- Lead, monitor, review, and evaluate team and individual performance and provide regular feedback to team members.
- Provide leadership including developing, coaching and mentoring staff and building commitment to shared goals.
- Lead the decision making and strategic planning within the allocated work area, fostering and supporting Section/Branch/NLA goals and objectives to meet assigned outcomes.
- Lead the implementation of change and promote continuous improvement.
- Lead and exemplify a healthy and safe working environment, modelling and promoting ethical behaviour and practices consistent with the APS Code of Conduct.

Specialist / Technical

- Expert subject matter expertise relevant to supporting and maintaining the NLA systems and infrastructure. Includes storage, server, virtual, networks, databases, BCP and cloud as relevant to role requirements.

📌 Senior Storage Administrator (Canberra)
🏢 Business Review Group
📍 Canberra