Experienced Full-Time Front Desk Receptionist - Crows Nest

Experienced Full-Time Front Desk Receptionist
Contour Clinics - Crows Nest

Contour Clinics is a leading cosmetic medicine provider delivering premium, doctor-led treatments in a modern, luxury clinic workplace. Our Crows Nest clinic is a welcoming and professional space focused on exceptional patient care and delivering a seamless experience from the moment our patients arrive.

We are seeking an experienced, friendly, skilled and reliable Full-Time Front Desk Receptionist to join our Crows Nest team. Saturday availability is essential.

About the Role

As the first point of contact for our patients, you will play an important role in creating a warm, welcoming and professional clinic experience. You will also support the smooth day-to-day operation of our busy clinic and work closely with our clinical team.

Key Responsibilities

- Greet and assist patients in a warm, friendly and professional manner
- Manage appointment bookings, scheduling and patient enquiries
- Handle phone calls and email enquiries efficiently
- Process payments and maintain accurate patient records
- Support doctors and the clinical team with administrative tasks
- Assist with managing the patient journey and maintaining clinic efficiency




- Ensure the reception and waiting areas are clean, organised and presented to a high standard
- Provide exceptional customer service throughout every patient interaction

About You

We are looking for someone who is confident, polished and genuinely enjoys working with people.

You will have:

- Availability to work Saturdays
- Minimum 2 years’ experience in reception, front desk or customer service
- Experience within the cosmetic, medical, health, beauty or retail industry is highly regarded
- Excellent communication and interpersonal skills
- Strong organisational skills and exceptional attention to detail
- The ability to multitask and remain calm in a fast-paced environment
- A positive, professional and team-focused attitude
- A high level of presentation and professionalism
- The ability to build strong relationships with patients and colleagues

What We Offer

- Full-time, stable employment
- Supportive and collaborative team environment
- Opportunity to join a growing and energetic cosmetic clinic group
- Ongoing training and professional development
- Modern, luxury clinic environment
- Staff incentives and treatment benefits
- A positive and professional workplace culture

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📌 Experienced Full-Time Front Desk Receptionist - Crows Nest (New South Wales)
🏢 Contour Cosmetic Clinics
📍 New South Wales