Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values.We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

As the General Maintenance Officer, you will help keep Sacred Heart Mission’s buildings safe, functional and welcoming for the people who live, work and access our services.

We have two vacancies, both full time.

Working across SHM’s diverse property portfolio—including community services, residential and aged care sites, offices, op shops and other facilities, you’ll use your practical repair and maintenance skills to respond to day-to-day maintenance needs, complete preventative maintenance and help keep our sites in good working order.

This is a hands‑on role for someone who enjoys variety, solving practical problems and seeing the results of their work. You’ll work independently across multiple sites, while also working closely with program teams, contractors and the Property & Procurement team.

You’ll also play an significant role in checking contractor works, making sure jobs are completed properly and identifying issues that need further attention.

Your day to day

Your Responsibilities Will Include

- Completing general repairs and maintenance across SHM sites, including minor carpentry, patching and painting, door and window hardware, locks, fixtures, fittings and furniture repairs.




- Responding to maintenance requests and prioritising work according to urgency and site needs.
- Carrying out preventative maintenance and routine site inspections to identify defects and emerging maintenance issues.
- Completing room turnarounds between residents, including repairs, patching, painting and readiness checks.
- Making sites safe following incidents such as leaks, damage, break‑ins or trip hazards and arranging follow‑up works where required.
- Acting as the day‑to‑day site contact for maintenance contractors, including arranging access and supporting site inductions.
- Inspecting completed contractor works and following up defects, incomplete works or quality issues.
- Keeping work orders, photographs, maintenance records and contractor observations up to date in SHM’s maintenance management system.
- Maintaining tools, consumables and spare parts and sourcing materials within delegated purchasing limits.
- Supporting office and program relocations, furniture and equipment moves, deliveries, collections and event set‑up as required.
- Planning your daily travel across multiple sites to work efficiently and respond to priorities.
- Working safely and within the scope of the role, engaging appropriately qualified contractors for licensed or higher‑risk works.

We're looking for someone with

We're looking for someone who is practical, reliable and confident working independently across a range of sites.

You’ll Ideally Have

- Experience in a general maintenance, handyperson or facilities role, preferably across

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📌 General Maintenance Officer (Melbourne)
🏢 Sacred Heart Mission
📍 Melbourne