Are you a high-energy sales leader who knows how to motivate teams, lift performance and turn targets into results?

4Mile is a growing Australian-owned contact centre and customer engagement business supporting leading not-for-profit and corporate organisations across Australia and New Zealand.

We're looking for an experienced and driven Senior Sales Team Leader to join our North Strathfield team and take a key leadership role across our sales operations.

This is a hands-on role for someone who loves being close to the action - coaching Team Leaders and agents, analysing performance, improving sales conversations and building teams that want to succeed.

Lead Sales. Develop People. Drive Results.

Are you a high-energy sales leader who knows how to motivate teams, lift performance and turn targets into results?

4Mile is a growing Australian-owned contact centre and customer engagement business supporting leading not-for-profit and corporate organisations across Australia and New Zealand.

We're looking for an experienced and driven Senior Sales Team Leader to join our North Strathfield team and take a key leadership role across our sales operations.

This is a hands-on role for someone who loves being close to the action - coaching Team Leaders and agents, analysing performance, improving sales conversations and building teams that want to succeed.

About the Role

As Senior Sales Team Leader, you will lead and develop Sales Team Leaders and frontline sales teams across multiple Not-for-Profit campaigns.

You’ll take ownership of day-to-day sales performance, ensuring teams are engaged, targets are achieved and opportunities to improve results are quickly identified and actioned.

You will work closely with senior management and operations to drive sales performance, quality, productivity and employee development,



while creating a positive and competitive environment where success is recognised and celebrated.

This is an opportunity to make a genuine impact on how our sales teams perform and grow.

What You’ll Be Doing

- Lead, coach and develop Sales Team Leaders and frontline sales teams

- Drive daily, weekly and monthly sales targets and KPIs

- Monitor individual and team performance and take action to improve results

- Deliver regular sales coaching, call reviews and performance feedback

- Identify opportunities to improve sales conversations, conversion and productivity

- Motivate teams through clear goals, recognition and performance initiatives

- Conduct one-on-ones, performance reviews and development discussions

- Analyse reporting and turn performance data into practical actions

- Support recruitment, onboarding and training of new team members

- Assist with workforce planning, rostering and campaign resourcing

- Champion continuous improvement and introduce new ideas to strengthen performance

- Build a positive, accountable and high-performing sales culture

About You

We’re looking for an experienced sales leader who is confident taking ownership of performance and knows how to get the best out of people.

To succeed in this role, you will have:

- Previous experience as a Sales Team Leader, Senior Team Leader or similar leadership role within a contact centre

- Demonstrated experience leading and developing sales teams





- A strong track record of driving sales targets, KPIs and performance improvement

- Excellent coaching skills and the ability to turn feedback into measurable results

- Strong leadership skills with the ability to motivate different personalities and performance levels

- Excellent communication and stakeholder management skills

- Strong organisational, decision-making and problem-solving abilities

- The confidence to have performance conversations and hold teams accountable

- Confidence working with contact centre technology, reporting platforms and multiple systems

Most importantly, you’ll be someone who brings energy, accountability and a genuine passion for developing people and achieving results.

Why Join 4Mile?

At 4Mile, you won’t just manage a team, you’ll have the opportunity to influence how our sales operation performs and grows.

We offer:

- A key leadership position within a growing Australian-owned business

- The opportunity to work across leading not-for-profit campaigns

- A role where your ideas and leadership can make a visible impact

- Opportunities for career progression and career development

- A supportive and collaborative leadership team

- A modern North Strathfield office with free parking

- A workplace that recognises strong performance and celebrates success

Ready for Your Next Leadership Challenge?

If you’re an experienced contact centre sales leader who loves developing people, driving performance and achieving ambitious targets, we want to hear from you.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

#J-18808-Ljbffr

📌 Senior Team Leader (Strathfield)
🏢 4Mile
📍 Strathfield