Customer Tech & Support Specialist -- Case Management & QA (Queensland)

Customer Tech & Support Specialist -- Case Management & QA (Queensland)

22 Sep
|
MTYU - Stones Corner
|
Queensland

22 Sep

MTYU - Stones Corner

Queensland

Job Description

Redicase, part of Redbourne Business Services, seeks a Customer Technical & Support Specialist to join the RediCase team in Chermside. This role blends software support, data analysis, testing and customer assistance to maximise user outcomes with RediCase workflows.

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You will handle first/second-level support via phone and email, troubleshoot issues for non-technical users, and design reports within the case management system. Collaboration with Analysts, Testers and Developers is required.

📌 Customer Tech & Support Specialist -- Case Management & QA (Queensland)
🏢 MTYU - Stones Corner
📍 Queensland

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