HOTONDO Homes Traralgon is seeking an organised and proactive Pre-Construction Administration & Sales Support Coordinator to play a key role in delivering an exceptional client experience from initial enquiry through to construction handover. This role combines client coordination, sales support, CRM management and pre-construction administration. You will be the central link between clients and the pre-construction process, ensuring every project progresses smoothly and efficiently.
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Key responsibilities
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Respond to and qualify new client enquiries.
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Manage and maintain CRM records and client communications.
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Coordinate appointments, documentation and follow-up activities.
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Support clients throughout the sales and pre-construction process.
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Liaise with consultants, suppliers and key stakeholders.
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Monitor project milestones and proactively manage outstanding items.
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Keep clients informed throughout their pre-construction journey.
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Manage the client journey from initial enquiry through to construction commencement.
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Assist with workflow improvements,
digital systems and process efficiency initiatives.
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About you
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Experience in residential building, construction administration, client coordination or a similar role.
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Strong organisational skills with the ability to manage multiple clients, tasks and priorities.
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Excellent communication and relationship-building abilities.
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High attention to detail and problem-solving skills.
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Experience with Microsoft Office, CRM systems and digital tools and willingness to embrace new technology, automation and AI tools to improve efficiency.
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A passion for delivering outstanding customer service and improving processes.
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About us
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HOTONDO Homes Traralgon is a respected and growing local building company.
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Part time position, Wednesday to Friday
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Competitive salary package plus superannuation.
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A key role within a respected and growing local building company.
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Supportive team environment with opportunities to contribute to business improvement and innovation.
📌 Pre-Construction Administration & Sales Support (Traralgon)
🏢 Hotondo Homes Traralgon
📍 Traralgon
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