We are looking for a friendly, organised and motivated Footwear Manager & Medical Administrator to join our busy Podiatry Clinic- Theodore Podiatry Colac.
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This is a varied role that combines footwear management, customer service and medical administration, making it ideal for someone who enjoys working with people and being part of a supportive team workplace.
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About the Role
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You will be responsible for managing our footwear department while also assisting with the day-to-day medical administration of the clinic.
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Key responsibilities include:
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- Managing the clinic's footwear range, including stock ordering, displays and stock control across our Colac and Torquay Clinics
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- Planning for calendar year ahead and seasonal styles
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- Providing friendly and knowledgeable customer service and assisting patients with footwear selection
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- Processing footwear sales and maintaining accurate records
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- Liaising with suppliers and managing footwear orders
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- Answering phones and welcoming patients
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- Booking and managing patient appointments
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- Processing payments, Medicare/private health claims and 3rd party payers
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- Maintaining patient records and general clinic administration
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- Supporting the podiatrists and clinical team as required
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- Maintaining a skilled, welcoming and organised reception and retail area
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About You
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We are looking for someone who:
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- Has excellent customer service and communication skills
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- Is organised, reliable and able to work independently
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- Has an interest in footwear and helping people find the right products
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- Is confident working with computers and learning new software
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- Has strong attention to detail
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- Present professionally and enjoys working with patients
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- Can multitask and remain calm in a busy clinic environment
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- Previous retail experience preferred, preferably in footwear or related industries
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- Proven proficiency in reception duties, including appointment scheduling and payment processing
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What We Offer
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- Part-time hours with potential for flexibility
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- A friendly and supportive team workplace
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- Variety in your day-to-day role
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- Opportunity to develop your footwear and healthcare administration skills
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- Training and ongoing support
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- A welcoming workplace where patient care and customer service are valued
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