As proud owners of a diverse range of venues including Cloudland, Empire Hotel, Valley Hops Rooftop & Brewery, The Warehouse and The Island Hotel, we require a dynamic and diverse team to facilitate the needs of our guests.
Our unique and stunning venues host a wide range of events, from intimate social gatherings to large-scale gala dinners, conferences and weddings.
The key responsibility of this role is to identify, contract and convert sales leads while coordinating event bookings across all industry markets.
Key Responsibilities
- Assist with email, phone and walk-in enquiries for private function bookings
- Follow up outstanding function sales enquiries in a timely manner
- Coordinate events and prepare detailed run sheets
- Liaise with Accounts regarding deposits and final payments
- Conduct site inspections and famil visits when required
- Assist with hosting client functions and networking events when required
- Maintain and update the function sales database, including client contact details and menu upgrades
- Assist in the preparation of reports relevant to the development of function sales
- Identify and pursue new client opportunities strategically
- Attend relevant conferences and trade shows
- Previous experience within the hospitality industry, particularly in meetings and events
- Proficiency in Microsoft Word, Outlook, Excel, Publisher and PowerPoint
- Robust communication and negotiation skills
- Ability to manage competing priorities and meet deadlines
- Flexibility to work evenings, weekends and public holidays when required
- Experience with event management software is highly desirable
- A positive ‘can-do’ attitude with the ability to work collaboratively within a team
- Highly organised with strong attention to detail and the ability to multitask
- Recent experience within the events and/or tourism industry
- A vibrant personality, professional presentation and strong client focus
- Proven ability to achieve established sales targets
- Self-motivated, results-driven and able to work autonomously in an office environment
Above all, the successful candidate will be a proactive self-starter who can respond quickly to opportunities while driving new business and maintaining strong client relationships.
We are an equal opportunity employer and encourages applications from people of diverse backgrounds.
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📌 Function and Events Sales Coordinator (Queensland)
🏢 Cloudland
📍 Queensland
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