Electronic Security Field Technician – Experienced
Australis Security is seeking capable, talented and ambitious members to join our highly motivated and growing Security Technology team located in Port Melbourne.
These positions would suit both experienced installation and service technician’s and motivated candidates looking to develop Security Technology and IT skills providing valuable services for our customers. This is an outstanding opportunity for candidates to join a reputable and fast-growing organisation.
Candidates need to have good communication skills, strong fault-finding skills and a natural ability to work in teams. Potential candidates should easily adapt to changing schedules and be able to manage multiple tasks.
Key responsibilities will include but not be limited to:
Security Technology
- Carry out onsite servicing and installation of Access Control, CCTV, Intercom and other IT based Security Systems
- Ensure service and general preventative maintenance jobs allocated are completed on time and to high quality standards
- Carry out cabling works in-line with standards and complete associated documentation as required
- Provide client with phone support and remote programming/fault investigation of system where required
- Carry out on call duties as per rostered on call schedule
Customer Care
- Proactively assess, clarify, and validate customer needs facilitating the resolution of customer needs, issues and complaints
- Provide sufficient information to Account Relationship Managers for the development of proposals and quotations
Job Management
- Update Job Management System on site specific information relating to systems and customers
- Write up full reports for each attendance detailing works completed onsite including any follow up required for rescheduling
Benefits, culture and professional development
- Quick paced company with a fun and open cultured environment
- Monthly RDO in addition to the standard annual leave
- Good work-life balance
- Competitive remuneration package (salary, super and incentive scheme)
- Fully maintained company vehicle
- On the job training
Candidates must
- hold a valid Australian Driver Licence
- hold a Private Security Individual Registration (Preferable)
- hold a Victorian Construction Induction Card (Preferable)
Australis Security recognise the value in long term employees, and we are willing to train a person with the qualities that we are seeking. We are looking for somebody who can bring a solid work ethic, strong organisation skills, enthusiasm and initiative to the role.
To ensure your career progression, Australis Security offer
- Friendly working environment with accessible management
- Strong support from Management to develop your skillset and career pathways
- Attractive renumeration packages in line with your ongoing development