Job Description

Glady and Co Mental Health Support – Wantirna South VIC

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Are you passionate about helping people grow, thrive and achieve their goals?

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Do you love building relationships, facilitating engaging programs, connecting with your community, and making a genuine difference in people's lives?

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At Pathways to Independence, we're looking for an energetic, people-focused Program Facilitator & Outreach Officer who can inspire participants, build strong community partnerships, and help expand opportunities for people living with disability.

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About the Role

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As our Program Facilitator & Outreach Officer, you'll play a key role in delivering engaging capacity-building programs while helping connect participants with opportunities that support independence, confidence, and community participation.

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The role combines frontline program delivery with proactive outreach activities designed to strengthen referral pathways, increase participant enrolments and promote Pathways services throughout the community.

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What is the Pathways to Independence Program?

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Pathways to Independence is a structured, centre-based group program designed to support participants to build confidence, independence and practical life skills aligned with their NDIS goals. The program focuses on areas such as:

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- Communication and social skills
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- Emotional regulation and self-awareness
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- Daily living skills and routine-building
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- Confidence, independence and community readiness
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Every day, you'll inspire participants to develop practical skills, connect with their community, achieve your goals and discover what they're truly capable of

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Key Responsibilities

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Program Facilitation & Participant Support

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- Deliver engaging workshops and participant activities
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- Support participants to achieve goals, build confidence and increase independence
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- Create positive,



inclusive and safe learning environments
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- Encourage community participation and real-world learning experiences
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- Provide transport support and travel training where required
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- Celebrate participant achievements and support personal growth
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- Build strong referral partnerships with Allied Health professionals, schools and community organizations
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- Follow up participant enquiries and referrals
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- Promote Pathways programs within the community
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- Attend networking events, expos and community activities
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- Contribute to participant growth and enrolment initiatives
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About You

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- Experience in disability, community services, youth work, education or a related field
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- Experience facilitating groups, workshops or participant activities
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- Experience with marketing and outreach
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- Robust relationship-building and communication skills
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- Confidence networking and engaging with community stakeholders
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- A proactive approach and the ability to work independently
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- Excellent organization and documentation skills
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- A positive, solutions-focused attitude
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- A passion for helping people reach their goals and participate fully in their community
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Qualifications & Requirements

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- Certificate IV or higher in Community Services, Disability, Youth Work, Human Services, Education, or related discipline (or equivalent experience)
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- Current Victorian Driver License
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- NDIS Worker Screening Check
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- Working With Children Check
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- Current First Aid & CPR Certification
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- Ability and willingness to provide participant transport support
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Why Join Us?

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- Meaningful work that changes lives
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- Structured programs with clear support and guidance
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- A collaborative, inclusive and values-driven team
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- Opportunities to develop skills in facilitation and participant engagement
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- Flexible employment options to suit your availability
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📌 Program Facilitator & Outreach Officer (Victoria)
🏢 Glady and Co Mental Health Support
📍 Victoria