Bunji's mission is to empower all people to live fulfilling and independent lives. We are committed to ensuring that people living with disabilities and theircarersare connected to the most effective personalised support they need... andthat'swhere you come in!

About the opportunity

We are seeking a dedicatedServiceCoordinator(Care Partner)to playa central rolein coordinating highquality,clientdirectedcare for Bunji participants. This position ensures that every participant receives services aligned with their individual goals, preferences, and funding requirements.

This is a permanent,onsiterole that may also involve participant visits and occasional direct service delivery to support personalised care.

TheService Coordinatorwill:

- Oversee tailored, participantcentred care across individual and group settings
- Manage participantonboarding, goalsettingand care planning activities
- Work with broader support team to align service delivery with participant goals and budget requirements
- Coordinate supports for participants with complex care requirements, including those funded through NDIS, iCare, NationalInjuryInsuranceSchemeand other rehabilitation or compensable schemes
- Support implementation of complex support plans, behaviour support plans, manual handlingplansand clinical requirements
- Develop andmaintainpathways and relationships with key organisations andindustrybodiesto influence schemeand business outcomes
- Assess and managerisks to participantsand the organisation
- Support effective management of client budgets and funding arrangements
- Manage participant experience and complaint resolutionprocesses.

Who we are looking for

We are seeking someone who brings:

- acommitment to supporting the rights, dignity, and independence of people with disabilities;
- excellent communication and relationshipbuilding skills;
- strong organisation skills and confidence inmanaging competing priorities in a quick pacedenvironment;




- demonstrated digital competency and experience in use of digital systems and NDIS frameworks
- strongassessment, planning, andproblem-solvingabilities;
- leadership competencies and ability to support, influenceand coordinatethetasks of others;and
- empathy, patience, adaptability, and a collaborative mindset.

The successful candidate will also have:

- Certificate IVor higher in Disability Individual Support, Community Services or a relevant Social Services qualification
- Extensive experience in Disability,Community Services, or Case Management
- Demonstrated experience in a similarParticipant/ ServiceCoordination role
- Understanding of NDIS legislation, funding structures, and participant pathways
- Experience supporting participants with complex conditions such asacquiredbrain injury (ABI), complex physical disability, psychosocialdisabilityor behaviours of concern.
- Strong digital competency, including client record systems and scheduling tools

All Bunji employeesarealsorequired tomeet the following compliance:

- Hold acurrent NDIS Worker Screening CheckandWorkingWithChildren Check
- Hold avalid Driver’s Licence and access to a reliable, insured vehicle
- Have had a minimumtwo doses of COVID19 vaccination and willingness to receive an annual flu vaccination
- Holda valid Right to Work in Australia

Our team members enjoy:

- Working ina supportive environment in a position thatgenuinely makes a positive difference in the lives of people living with disabilities;
- Access to our Thrive Care Group benefits including Flare (discounts platform), EAP,and freeP4MovementFitness Membership;
- Access to learning and development to support you in building your career in Disability Services.

Bunji is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.

Part of theThrive Care Groupbrands - delivering personalised care across aged careanddisability services to help every person thrive.One Purpose, Three Specialised Brands.

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📌 Service Coordinator (Participant Coordinator / Care Partner) (Wollongong)
🏢 Bunji
📍 Wollongong