If you are highly organised, confident managing
competing priorities and someone who naturally looks for ways to
improve processes, this is a role where those strengths will be
valued. You will join a supportive and experienced Electronic
Security team, with ongoing training as you learn the technical
side of the industry, while having the autonomy to take ownership
of your role. Your ideas will be welcomed, giving you the
opportunity to contribute to process improvements and have a
genuine influence on how the role develops. The Opportunity Working
closely with the Security Supervisor, you will coordinate and
schedule Electronic Security Technicians across customer sites
throughout Perth, surrounding areas and regional WA for servicing,
maintenance, testing and fault finding. Priorities can change
quickly. You might be rearranging schedules to accommodate an
urgent customer request, organising parts or equipment, raising
work orders or making sure technicians and customers have the
information they need. You will be the link between technicians,
customers and the wider service team, keeping communication flowing
and ensuring job information is accurately recorded and kept up to
date. Previous Electronic Security experience would be welcomed but
is not essential. If you have strong technical aptitude, pick up
recent systems and terminology quickly and are genuinely interested in
learning the industry, you could be well suited to this role. Key
Responsibilities Schedule Electronic Security Technicians across
customer sites throughout Perth, surrounding areas and regional WA.
Coordinate workloads and scheduled works, adjusting priorities when
required.



Liaise with customers regarding technician attendance and
work requirements. Communicate with technicians regarding
schedules, jobs and changes. Raise and maintain work orders and
quoted works. Accurately record and update job and customer
information. Raise purchase orders and organise spare parts and
hire equipment when required. Coordinate technician travel,
considering location, workload and scheduling requirements. Respond
to customer enquiries and provide administration support to the
service team. About You You may already coordinate field
technicians within a technical service environment or have strong
scheduling and administration experience and the aptitude and
interest to learn a new industry. Ideally, you will bring:
Experience scheduling or coordinating field technicians within a
service environment. Strong organisation and administration skills
with excellent attention to detail. The ability to manage multiple
priorities and adapt when schedules change. Technical aptitude and
the ability to quickly understand technical information. Confidence
communicating with customers, technicians and internal
stakeholders. Strong written communication and accurate data entry
skills. Confident using Microsoft Outlook, with MS Word and MS
Excel skills to an intermediate level or above. Exposure to Pronto,
Salesforce or another ERP/CRM system would be advantageous. Apply
If you enjoy coordinating people, solving problems and working
within a busy technical environment, I would be interested in
speaking with you. For a confidential discussion, contact Sheryl
Taylor at Cooinda Search on 0452 541 491 or email
[email protected] Love your job, let's find your happy
place

📌 Service Coordinator | Electronic Security (Western Australia)
🏢 Cooinda Search
📍 Western Australia