This is a great opportunity for an experienced Administration Officerwho enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service. You’ll play an important role in supporting patients throughout their hospital journey while ensuring our administrative and front-of-house services run smoothly and efficiently.

Key Responsibilities:

You’ll play an important role in supporting the smooth day-to-day operation of our patient services and front-of-house administration, working closely with patients, families and our clinical teams.

As a Administration Officer,you will be responsible for a broad range of administrative duties including:

- Managing the busy reception desk, including answering calls and handling inquiries
- Managing both electronic and paper-based medical records
- Attention to detail and strong communication skills
- Maintaining accurate and efficient record management systems
- Supporting ward staff with administrative tasks
- Liaising with other departments and team members as required
- Completing other clerical tasks as requested, such as data entry, scanning, preparing resources, and welcome packs
- Conducting Health Fund checks and other financial tasks related to admissions
- Work collaboratively as a positive and supportive team member while also demonstrating the ability to work independently and manage competing priorities.
- Contribute to a culture of accountability, professionalism, continuous improvement and patient-centred care.
- Share knowledge, support colleagues and actively participate in team meetings and organisational initiatives.

About You

To be successful in this role, you will have:

- Excellent communication and high level customer service and communication skills




- Strong attention to detail and a commitment to accuracy in all aspects of work.
- The ability to take ownership of responsibilities and follow tasks through to completion.
- Well-developed organisational and time management skills, with the ability to manage competing priorities.
- The ability to work autonomously with minimal supervision while contributing effectively within a team environment.
- A proactive approach to identifying issues and implementing practical solutions.
- Intermediate to advanced computer skills including Microsoft Office and patient management systems
- Ability to work effectively in a busy and fast-paced environment

What’s in it for You:

At Ramsay, we care for our people by offering perks that truly support your career, wellbeing and lifestyle, including:

- Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:

- Australia's largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you'll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.

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📌 Administration Officer (Melbourne)
🏢 Albert Road Clinic
📍 Melbourne