Brisan Motorcycles is an established motorcycle dealership based in Islington, Newcastle, with a strong reputation for looking after riders across sales, parts and service. As the workshop and showroom stay busy, we're expanding the parts team.

About the role

This is a full-time position in the busy parts department. Your primary focus will be parts interpreting, sourcing and supplying the right parts and accessories for customers and workshop, with the flexibility to step into a Service Advisor capacity when the team needs a hand. Saturday work forms part of your rostered week.

Key responsibilities

Accurately interpret, source and supply motorcycle parts and accessories for retail, trade and workshop customers

Serve customers at the parts counter and over the phone and email, providing knowledgeable, friendly advice

Process sales, orders and returns through the dealership management system

Manage stock control, ordering, receiving, back-orders and periodic stocktakes

Work closely with workshop technicians to keep jobs moving

Step into the Service Advisor role as required, booking in service work,



raising job cards, keeping customers updated and coordinating between customers and the workshop

Keep parts and accessory displays tidy and well-stocked

Deliver a consistently high standard of customer service

About you

Proven experience as a Spare Parts Interpreter, ideally in the motorcycle, powersports or automotive industry

Confident using parts catalogues and dealership management systems

Strong product knowledge and a genuine customer-service focus

Excellent communication skills and a reliable, punctual, team-oriented approach

Available to work full-time, including Saturdays

Happy to step into service advisor duties when needed

A current driver's licence

What we offer

Base + Commission + Superannuation

A full-time, secure role with a secure, well-regarded local dealership

A supportive, close-knit team who love what they do

Staff discounts on parts, accessories and gear

Ongoing training and development

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📌 Spare Parts Interpreter (New South Wales)
🏢 Brisan Motorcycles
📍 New South Wales