Beyond Bank Australia is seeking a transformative Head of Member Support in Melbourne, leading collections, hardship, recoveries and deceased estates with empathy and strong governance. You will guide a high-performing team, shape member-focused outcomes and ensure regulatory compliance across the portfolio.
The role demands strategic leadership, operational excellence and a commitment to continuous improvement, stakeholder collaboration and risk management in a regulated workplace.
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📌 Head of Member Support & Deceased Estates (Melbourne)
🏢 Beyond Bank Australia
📍 Melbourne
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