As a Restaurant Host at Marmont, you are the welcoming face and first point of contact for our guests. You’ll create a warm, friendly atmosphere and set the tone for a memorable dining experience. With a genuine passion for hospitality, you will help manage reservations, organise seating, and work closely with the service team to ensure each guest’s experience exceeds expectations.
Key responsibilities
- Greet and welcome every guest with warmth, creating a genuine first impression
- Manage reservations — phone and online bookings, waitlists, and guest requests
- Coordinate seating strategically, balancing table turns with guest preferences and kitchen pacing
- Respond to guest inquiries and accommodate special requests where possible
- Communicate with servers and kitchen staff to keep seating arrangements and guest needs on track
- Share menu, specials, and event highlights to enhance the guest experience
- Handle complaints and issues professionally, escalating to the Front of House Manager as needed
About you
- Previous experience in a hospitality or customer service role
- Strong interpersonal skills with clear, professional communication
- A friendly, outgoing personality that puts guests at ease
- Sharp organisational skills, comfortable managing seating and reservations in a busy workplace
- Calm, efficient problem-solving under pressure
- Available to work evenings, weekends, and holidays
- Comfortable standing and moving for extended periods during service
About us
Marmont is casual refined dining on the Crown Promenade. Bustling, high-volume and built for people who love making guests feel welcome from the moment they arrive.
- Competitive pay + tips
- Real training and career growth opportunities in hospitality
- Employee discounts on dining
- A positive, high-performing team that takes pride in what it does
#J-18808-Ljbffr
📌 Host (Melbourne)
🏢 Marmont
📍 Melbourne
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