IT SUPPORT URGENTLY NEEDED

3 Month-Contract
Brisbane

We are looking for a customer-focused IT Support & Systems Officer to deliver responsive first-line support while managing core business systems, user access, and security controls across multiple platforms. This hands-on role seamlessly blends service desk triage with system administration, application support, and key IT project rollouts to ensure secure and reliable technical operations.

What You Will Do:

- Deliver responsive first-line support for hardware, software, and network issues, managing the full lifecycle of support tickets from triage to resolution.
- Administer user accounts, access permissions, and system configurations across platforms like Microsoft 365, Asset Management, and OpenText Content Manager.
- Coordinate the setup, deployment, patching, and maintenance of IT equipment, while supporting cybersecurity controls and access protocols.
- Support key business applications (SharePoint, Power Automate, MS Forms) and assist with the setup and maintenance of CCTV systems and infrastructure.
- Provide informal and structured training to staff, maintain technical documentation,



and assist with the deployment of specialised IT projects.

What You Need to Apply for This Role:

- Certificate or Diploma in IT (or currently studying toward one) is highly desirable.
- Hands-on experience in IT support, service desk triage, system administration, and managing user access.
- Familiarity with OpenText Content Manager, Dynamics 365 Business Central, Microsoft Intune, Cisco/Sophos networking, and virtual infrastructure.
- Openness to participate in some after-hours activities and overtime when required by business needs, valid driver's licence for site travel, and National Police Check.

Randstad Contractor Benefits:

- Access to a Udemy license for ongoing learning and continuous career development
- Access to exclusive discounts across various platforms
- Discounts on private health funds
- 3 payruns a week

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 IT Support (Queensland)
🏢 Randstad
📍 Queensland