IT SUPPORT URGENTLY NEEDED
3 Month-Contract
Brisbane

We are looking for a customer-focused IT Support & Systems Officer to deliver responsive first-line support while managing core business systems, user access, and security controls across multiple platforms. This hands-on role seamlessly blends service desk triage with system administration, application support, and key IT project rollouts to ensure secure and reliable technical operations.

What You Will Do:

- Deliver responsive first-line support for hardware, software, and network issues, managing the full lifecycle of support tickets from triage to resolution.
- Administer user accounts, access permissions, and system configurations across platforms like Microsoft 365, Asset Management, and OpenText Content Manager.
- Coordinate the setup, deployment, patching, and maintenance of IT equipment, while supporting cybersecurity controls and access protocols.
- Support key business applications (SharePoint, Power Automate, MS Forms) and assist with the setup and maintenance of CCTV systems and infrastructure.
- Provide informal and structured training to staff, maintain technical documentation, and assist with the deployment of specialised IT projects.

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📌 it support (Queensland)
🏢 Hr Partners
📍 Queensland