This position will suit a Security Guard/Officer wanting to escape the rainy patrol nights, unpredictable hours and violence or an experienced CRO.
Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia being based at Warana on the Sunshine Coast.
A vacancy has become available for a casual/part time Security Control Room Operator /CRO position with fantastic working conditions on a rotating shift work basis.
Training will be supplied to successful candidates. Additional ongoing training & support provided after successful completion of the initial training period.
Key responsibilities include, but are not limited to:
- Monitoring & Actioning of alarm systems alerts.
- Dispatching guards & patrols in response to alerts.
- Responding to customer enquiries via both email & telephone.
- Monitoring camera and video surveillance systems across multiple sites.
- Ensuring compliance and service levels are achieved.
- Data entry and general administration duties.
Successful applicants must have the following attributes:
- Must have a current QLD Security Officer licence.
- Must be capable of working days, afternoon, nights, weekends & public holidays.
- Must live in the Sunshine Coast Area.
- Will have customer service experience.
- Must be computer literate with fast and accurate typing capabilities.
- Highly developed communication skills. A polite and confident phone manner.
- Ability to work in a team workplace. Be self-motivated and have a willingness to learn.
Candidates must be flexible with availability for (day, afternoon, night and weekend shifts). Rosters will vary & Operators must develop experience in all shift types.