KMTech in Melbourne is seeking a Level 1 Service Desk Technician to provide remote, phone, and email support for clients. You will handle initial triage, log and manage tickets, and resolve Level 1 issues while adhering to SLAs.
This role starts full-time in-office for six months, then moves to a 3/2 hybrid mode. An onsite requirement applies, and you will collaborate with MSP teams, using tools like ConnectWise and Microsoft 365.
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📌 Hybrid IT Support Pro - Level 1 Helpdesk & Growth (Melbourne)
🏢 KMT Group
📍 Melbourne
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