An exciting opportunity has opened to join an established Australian lifestyle brand with a strong focus on customer experience, product expertise and community.
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We're searching for an experienced Store Manager to lead a successful Canberra location. This is a community-focused store with a strong track record, offering the opportunity for a commercially minded retail leader to take ownership of the business, develop a close-knit team and continue driving growth.
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This isn't traditional retail leadership. We're looking for someone who understands how to combine commercial performance with genuine customer connection, team engagement and exceptional service.
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The Opportunity
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Working closely with the broader leadership team, you will:
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- Take ownership of the store's sales strategy, driving KPIs, budgets and commercial performance
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- Lead, coach and develop a small, engaged team to deliver an exceptional customer experience
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- Build strong product knowledge and consultative selling capability across the team
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- Create a culture of genuine customer connection and memorable service
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- Lead from the floor and remain hands-on across all areas of the store
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- Identify opportunities to drive sales and strengthen relationships within the local community
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- Manage day-to-day store operations including rostering, stock and visual standards
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- Analyse store performance and identify opportunities to improve results
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- Take ownership of the store while working autonomously within a wider leadership network
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About You
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You'll be an experienced retail leader who thrives in a customer-led workplace and enjoys having genuine ownership of a store. We'd love to meet candidates who bring:
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- Store Manager, Assistant Store Manager or equivalent leadership experience
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- Strong commercial capability and confidence driving KPIs and sales
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- A genuine passion for coaching and developing people
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- Experience leading a small team in a hands-on retail environment
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- Strong customer service, communication and relationship-building skills
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- A resilient, self-motivated and autonomous approach
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- The ability to drive results without needing constant directionA consultative approach to selling and customer engagement
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- A genuine interest in creating a positive team culture and memorable customer experiences
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Experience across beauty, premium retail, lifestyle, hospitality, salon or other consultative customer-focused environments will be highly regarded.
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What's On Offer?
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- $70,000 + Super + Bonus
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- Monthly performance incentives
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- Join a successful store with a robust financial track record
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- Lead a close-knit team within a community-focused retail environment
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- Genuine autonomy and ownership of your store's performance
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- Support from an experienced and connected broader leadership team
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- The opportunity to make a measurable impact on sales, team performance and customer experience
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- Join an established Australian brand during an exciting period of continued growth
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If you're an experienced retail leader looking for an opportunity where commercial performance, people, customer experience and autonomy carry equal weight, we'd love to hear from you.
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Store Manager - Canberra • Canberra, ACT, AU
📌 Store Manager - Canberra
🏢 Retailworld Resourcing
📍 Canberra
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