Job Description

The Freehouse is newly opened and is now on the hunt for a hospitality skilled legend to join the crew, stepping in to lead us into the next exciting phase!

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Our Venue Manager is the person who makes the floor feel like The Freehouse every single shift and the person building what The Freehouse becomes beyond a standard trading week.

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This role carries end-to-end operational responsibility for the venue and sits alongside an epic opportunity to be a part of buildbig our events program.

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The Venue Manager is the GM's eyes, ears, and standard-setter on the floor, it is guest-first, floor-first, and people-first. The right person for this role actively builds the culture of our space, notices when something isn't quite right, and holds the team to a standard without making it feel like a rulebook, while also thinking commercially and creatively about what this venue can become.

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Key responsibilities

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- Own the guest experience through the team and yourself on the floor, kitchen and behind the bar as the number one priority, every shift
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- Ensure standard day-to-day service runs smoothly and consistently
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- Own bar operations tracking to COGS, with wastage monitored and managed
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- Own FOH training, onboarding, systems, and ensuring the team is genuinely set up to deliver
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- Support the build of our events program, in close collaboration with the GM and Head Chef
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- Lead, support, and develop all casual floor and bar staff day-to-day, with the Assistant Venue Manager and Bar Lead supporting delivery
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- Own rostering and team scheduling day-to-day, in line with labour targets against forecasted revenue
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- Always maintain a safe and compliant venue in partnership with the GM
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About you

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- 2 years minimum proven experience as a Venue Manager, Senior Event Operations Manager, Senior Restaurant Management, F&B; Operations Leadership role
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- Strong guest-facing presence, warm, confident, and genuinely people-driven
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- Working knowledge of tap bar operations, beverage products, and RSA requirements
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- Experience leading and developing casual or junior hospitality teams, including managing another supervisor/manager
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- Strong financial acumen and reporting abilities in line with GP targets
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- Experience with rostering against forecasted revenue targets
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- Experience in reporting up to a General Manager
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- Comfortable working across an integrated tech stack
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About us

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The Freehouse is a brand new venue in Collingwood and boy have we opened with a bang! We are proudly Victorian-first; our bar only drinks Vic, we champion the local producers and suppliers we operate alongside.

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We are a naturally gluten-free venue, with South American influence running through the food. We are backed by TWØBAYS, and we have big plans. This role carries genuine future scope: the opportunity to grow from an on-the-ground venue role into broader operations and event planning across a wider group down the track, as the business expands.

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An opening team of legends who are committed passionate hospitality people and have been here since day 1 and actively champion everything The Freehouse stands for

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- No 2am finishes at night!
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- Genuine input into the culture, standards, and identity of the venue, not just executing someone else's vision
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- Upskilling and training opportunities, supporting your own product knowledge and career development
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- Direct exposure to some of Victoria's best producers and suppliers, including planned visits to their land as part of our staff perks and annual team building calendar
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- A staff perks program built around real experiences, not just discounts that you are a part of developing
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- A genuine leadership pathway as the business grows beyond The Freehouse
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📌 The Freehouse - Venue Manager (Victoria)
🏢 118 Rokeby
📍 Victoria