Toyota Finance Australia is seeking a Senior Service Management Specialist to lead ITSM governance, optimise ServiceNow operations and advance ITIL maturity.
You will own reporting frameworks, dashboards and KPI governance, collaborate with technology teams, stakeholders and vendors to improve service performance, and drive continual service improvement in complex environments.
The role requires solid ServiceNow experience, ITIL Foundation certification and outstanding communication skills.
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📌 Senior ITSM & ServiceNow Leader — Governance & Analytics (New South Wales)
🏢 Toyota Finance Australia
📍 New South Wales
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