Job Description

Thank you for your interest in this position.

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We have received your application from Indeed, so the first step of your application is complete.

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ABOUT US

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Dahlsens Family Group of Companies is a proud, long-standing partner to Australia's builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

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We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

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With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

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ABOUT THE ROLE

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We're looking for a friendly and motivated Weekend Supervisor to join our Cooktown Hardware team. This casual role is a great fit for someone who enjoys helping customers, supporting a team, and keeping a busy store running smoothly.

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You'll work closely with the Branch Manager and team to deliver great customer service, support sales, and help create a positive and safe workplace.

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Our store is open seven days a week, so weekend availability is required.

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RESPONSIBILITIES WILL INCLUDE

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In this role, you'll help with day-to-day store operations, customer service, team support and stock coordination. Hardware or building industry experience would be helpful, but what matters most is a positive attitude, confidence with people and a willingness to learn.

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- Support customers with orders, quotes and product enquiries
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- Follow up quotes, orders and any delays with customers and builders
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- Help monitor stock levels and keep the store running smoothly
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- Lead by example and promote a safe, positive team culture
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- Coach and support team members with product knowledge and customer service
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- Work with the Branch Manager and team to achieve strong sales and service outcomes
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ABOUT YOU

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- Previous supervisory experience
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- Friendly, approachable and confident working with customers and team members
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- Strong communication and organisation skills
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- Able to work independently and prioritise tasks
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- Customer focused with good attention to detail
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- Physically able to safely lift and handle goods
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- A Forklift Licence (LF) would be handy but is not essential.
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PERKS

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- Take a day off on your Birthday & still get paid for it (subject to eligibility).
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- Free Employee Assistance Program (EAP) for you and your family members.
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- Uniform provided so you can look the part when customer facing.
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- Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
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- Team member discounts may be available (T&C; may apply).
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- Be part of something robust, we really are growing together.
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- Your contribution is valued and celebrated; the company culture lives this.
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- Work with a great bunch of friendly people who want to see you succeed.
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The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre-employment Medical Assessment&National; Police&Right; to Work checks.

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We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.

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Only applicants with the Right to Work in Australia will be considered for this position.

📌 Supervisor (Canberra)
🏢 Dahlsens Building Centres Pty
📍 Canberra