AI-Driven Manager, Contact Centre Improvement (New South Wales)

AI-Driven Manager, Contact Centre Improvement (New South Wales)

22 Sep
|
Qantas
|
New South Wales

22 Sep

Qantas

New South Wales

Qantas is seeking a Manager Business Improvement - Contact Centres to drive the quality assurance, compliance and continuous improvement strategy across CC&R; and Global Contact Centres. You will operate the Quality Assurance Program, using data, insights and AI-enabled capabilities to identify risks, opportunities and measurable improvements in customer interactions.

The role blends customer experience, quality assurance and operational excellence, partnering with stakeholders to implement

#J-18808-Ljbffr

📌 AI-Driven Manager, Contact Centre Improvement (New South Wales)
🏢 Qantas
📍 New South Wales

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Logistics Technician (Sydney)

Logistics Technician (Sydney)

23 Sep
|
Microsoft
|
Sydney
  • 23 Sep
  • Microsoft
  • Sydney

Overview As a Microsoft Logistics Technician, you will perform cycle audits, execute incoming/outgoing deliveries, co-ordinate security escorts for third-party vendors, and document inbound and out [...]

Customer Care Consultant TS - Gladstone (Gladstone Central)

Customer Care Consultant TS - Gladstone (Gladstone Central)

23 Sep
|
Blackwoods
|
Gladstone Central
  • 23 Sep
  • Blackwoods
  • Gladstone Central

The Role We are looking for a friendly and energetic Customer Care Consultant to provide phenomenal customer service within our Gladstone Trade Store! This is a front-of-house, customer-facing r [...]

Subscribe to this job alert:

Get the latest job offers by email for: ai-driven manager, contact centre improvement (new south wales) / new south wales

FARM WORKER BUILDING MAINTENANCE (Clunes)

FARM WORKER BUILDING MAINTENANCE (Clunes)

23 Sep
|
Warren Reece
|
Clunes
  • 23 Sep
  • Warren Reece
  • Clunes

Description We require an enthusiastic and reliable worker to undertake maintenance of a Macadamia plantation and maintenance and building of a wedding venue on the plantation. The person would requi [...]

Caretaker (Boulder)

Caretaker (Boulder)

23 Sep
|
Discovery Parks
|
Boulder
  • 23 Sep
  • Discovery Parks
  • Boulder

About Us G’day Group is the undisputed leader in regional travel, with over 90 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring pe [...]

Subscribe to this job alert:

Get the latest job offers by email for: ai-driven manager, contact centre improvement (new south wales) / new south wales