Job Description

Growing MSP based in the inner northern suburbs of Melbourne are looking for a Senior Systems Engineer with a strong focus on O365. The role will be 2 days from home and 3 from the office and requires someone who has experience working across Level 3 BAU and Projects.

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The role

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You'll be the go-to technical lead for O365 and Intune, driving stable operations, automation, and successful migrations/implementations across clients.

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Key responsibilities

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Lead BAU support for Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Azure AD) and Intune endpoint management.

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Design, implement and optimise Intune device and application management policies (Windows, iOS, Android, macOS).

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Deliver M365/Intune projects: migrations, new tenancy setups, device lifecycle, conditional access and Zero Trust controls.

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Troubleshoot complex issues, perform root-cause analysis and implement permanent fixes.

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Create runbooks, automation (PowerShell/Graph), monitoring and reporting to improve operational efficiency.

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Lead technical workshops, stakeholder engagement and handovers to BAU.

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Mentor junior engineers and provide technical governance and best-practice guidance.

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Maintain security/compliance posture: Conditional Access, MFA

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Required skills & experience

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5+ years' experience in systems engineering or senior support roles.

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Deep hands on experience with Microsoft 365 suite and Intune (device compliance, app deployment, configuration profiles, autopilot).

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Strong Azure AD knowledge (conditional access, identity protection, hybrid identity).

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Networking

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Firewalls

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Proven experience delivering M365/Intune projects and migrations.

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PowerShell scripting and familiarity with Microsoft Graph API or automation tooling.

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Excellent troubleshooting and documentation skills.

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Solid stakeholder, client-facing and mentoring experience.

📌 Senior Systems Engineer (Victoria)
🏢 Pathfinder Recruitment
📍 Victoria