Do you want to start or further your career in Office Administration. Are you a friendly, creative, and smart individual who loves helping others? Are you skilled with computers and have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a talented individual to join our team in a Junior Office Administration role. In this role you will work and study towards a nationally recognised Certificate III in Business (Administration).
This full-time position offers regular working hours from 9:00 am to 5:00 pm.
About us
At 2-FOLD we are a family owned business and have been operating for over 5 years. We have a close-knit team that are looking to expand this manufacturing plant into a first class facility in South East Queensland.
Responsibilities:
- Deliver exceptional customer service by promptly attending to customer inquiries and providing accurate information or solutions
- Assist customers in person, over the phone, and via email, ensuring their concerns are addressed and resolved efficiently
- Utilize computer skills to navigate our database, update customer information,
and process orders or requests
- Collaborate with team members to optimize customer satisfaction and resolve any complex issues
- Maintain a positive and professional attitude, reflecting our company values in all interactions
Requirements:
- Excellent customer service skills with a friendly and helpful demeanour
- Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to learn and adapt to new software and systems quickly
- Exceptional communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a team-oriented environment
Perks and Benefits:
- Competitive salary with opportunities for growth and advancement
- Comprehensive training program to enhance your skills and knowledge
- Friendly and supportive work workplace
- Monday through Friday schedule with weekends off
If you are looking for a rewarding career where you can utilize your customer service skills and computer expertise, we would love to hear from you!