Job Description

ASSISTANT VENUE MANAGER – ROYAL DAYLESFORD HOTEL – DAYLESFORD

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THE PUB

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Located in the heart of Daylesford, the Royal Daylesford Hotel is an iconic regional hotel offering premium accommodation, a vibrant sports bar, quality dining, gaming and exceptional service.

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With a brand-new kitchen, recently renovated bar and gaming room, beautiful accommodation and a well-established team, the hotel has built a strong reputation with both locals and visitors to the region.

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The business continues to grow, and we are now looking for an experienced Assistant Venue Manager to work closely with the General Manager and owners in the day-to-day management and ongoing development of the hotel.

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THE ROLE

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This is a genuine hands-on management position, working alongside the GM across all areas of the business.

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You will play an important role in ensuring the hotel operates efficiently, profitably and to consistently high standards, while leading and developing the team.

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Key responsibilities will include:

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- Working closely with the GM and owners to manage the day-to-day operations of the hotel
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- Taking responsibility for the venue in the GM's absence
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- Leading daily service and ensuring consistently high standards across food, beverage, gaming and accommodation operations
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- Managing and developing the team, including recruitment, onboarding, training, performance management and staff engagement
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- Preparing and managing rosters to ensure appropriate staffing levels and effective labour management
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- Monitoring service standards, customer experience and operational performance
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- Managing stock control, ordering,



purchasing and inventory levels
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- Monitoring labour costs, COGS and other operational expenses
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- Assisting with budgets, financial reporting and strategies to maximise revenue and profitability
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- Identifying opportunities to increase revenue across the hotel's various departments
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- Ensuring compliance with Victorian liquor, gaming, workplace health and safety and food safety requirements
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- Implementing and maintaining operational procedures and systems
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- Working with the GM to identify areas for improvement and implement strategies to increase efficiency
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- Maintaining strong relationships with customers, suppliers and the local community
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- Supporting the ongoing development and growth of the hotel and its team
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ABOUT YOU

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We're looking for someone who is a confident hospitality manager and genuinely enjoys being involved in the business.

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You will have:

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- A minimum of 5 years' recent experience in a senior hospitality management role
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- Strong experience managing a pub, hotel, restaurant or similar hospitality operation
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- Excellent knowledge of food and beverage operations, including beer, wine, spirits and cocktails
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- Strong commercial awareness and an understanding of labour, COGS, stock control and revenue management
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- Experience recruiting,



training and developing hospitality teams
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- Strong knowledge of Victorian liquor and gaming regulations
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- Current RSA and RCG qualifications, or the ability to obtain these
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- Excellent communication and interpersonal skills
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- Strong organisational and time-management skills
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- The ability to confidently manage a venue autonomously
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- A natural ability to lead, motivate and develop a team
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- A friendly, engaging and down-to-earth personality
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- A genuine passion for hospitality and delivering great customer experiences
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WHY THIS ROLE?

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- $80,000 salary
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- A balanced rotating roster, including one weekend off each month
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- Accommodation support available for a nominal cost
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- A supportive, skilled and genuinely down-to-earth ownership team
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- A well-established business with excellent operational systems and procedures
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- Strong staff retention and a great team culture
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- Ongoing investment in your professional development
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- The opportunity to have genuine input into the future growth and performance of the hotel
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- Work across multiple revenue streams including accommodation, food & beverage and gaming
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- Join one of regional Victoria's highly regarded hotels, recently recognised as an AHA finalist for Regional Accommodation
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THE OPPORTUNITY

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This is an opportunity for an experienced hospitality manager to step into a key leadership position with a successful and growing Daylesford hotel.

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If you're commercially minded, enjoy leading people and want to work with owners who genuinely invest in their team and business,

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