We are seeking a highly organised and detail-oriented Customer Support & Scheduling Administrator to join our team. In this pivotal role, you will register new jobs within strict KPI timelines, coordinate bookings, support day-to-day operations, and deliver exceptional customer service to clients and customers. As the first point of contact, you will work closely with our team in a fast-paced setting, ensuring schedules, communications, and administrative tasks are managed efficiently and accurately. This is a full-time position based in our Gold Coast office, working Monday to Friday.
About you
Experience in the insurance, building, or restoration industry is desirable but not essential
Confident and professional phone manner with strong written communication skills
Exceptional attention to detail and the ability to multitask effectively
Comfortable managing competing priorities in a fast-paced environment
Strong computer and administrative skills
Proactive and reliable, with a natural ability to follow up and take initiative
Permanent, full-time role with predictable Monday to Friday hours (8:30am-5:00pm)
Modern Gold Coast office with onsite parking and easy access from the M1
Above Award Rates: $70,000 per annum + Superannuation
If you are a customer-focused professional who enjoys coordinating schedules, supporting operations, and contributing to a positive team environment, we would love to hear from you.
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📌 Customer Support & Scheduling Administrator (City of Gold Coast)
🏢 seek.com.au
📍 City of Gold Coast
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