We are seeking an experienced and highly organised Senior Medical Secretary to join our busy specialist orthopaedic practice in Richmond.
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This is a senior administrative role suited to someone who is confident, takes ownership of their responsibilities and enjoys contributing to a collaborative, patient-focused team. The successful candidate will provide comprehensive administrative support to our orthopaedic surgeons while helping coordinate the daily operations of the practice.
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Key responsibilities
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Managing patient enquiries, appointments and specialist consulting schedules
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Coordinating surgical bookings, hospital admissions and pre-operative requirements
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Preparing clinical correspondence, referrals, reports and patient documentation
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Managing incoming referrals, results and follow-up requirements
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Processing Medicare, DVA, health fund and ECLIPSE billing
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Liaising with patients, hospitals, general practitioners, allied health providers and insurers
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Maintaining accurate and confidential patient records
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Monitoring outstanding tasks and ensuring administrative matters are followed through to completion
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Supporting and working alongside other administrative team members
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Assisting with the efficient day-to-day operation of the practice
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Providing professional reception and telephone support
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About you
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The ideal candidate will have:
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Experience as a medical secretary within private specialist practice
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Experience coordinating theatre bookings and surgical admissions
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Strong knowledge of Medicare, DVA, private health insurance and medical billing
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Experience using Genie Solutions, highly regarded
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Excellent written and verbal communication skills
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Strong attention to detail and the ability to manage competing priorities
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A professional, calm and compassionate approach to patient care
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The confidence to take initiative with a strong sense of accountability and commitment
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The ability to support colleagues and contribute positively to a close-knit team
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What we offer
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A senior position within an established and respected orthopaedic practice
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A professional, supportive and collaborative working environment
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The chance to work closely with experienced orthopaedic surgeons
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Beautiful rooms in the heart of Richmond
📌 Senior Medical Secretary Orthopaedic Practice (Victoria)
🏢 Important Business
📍 Victoria
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