Australia Post is seeking a Senior Service Designer to shape end-to-end customer journeys across the Freight Experience and Planning division in Victoria. You’ll work within the Research and Service Design team to translate research into initiatives that improve parcel journeys from pickup to delivery.
This senior role collaborates with product design and cross-functional teams, mentors others, and advises leaders on design recommendations, balancing customer needs with business goals in a
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📌 Senior Service Designer - Hybrid Parcel Experience (Melbourne)
🏢 Australia Post
📍 Melbourne
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