At Motorserve, we are not just about repairing cars, we are about creating confidence on the road and building a workplace where our people thrive. For over 20 years, Motorserve has been a trusted name in the automotive servicing, repairs, and maintenance industry across Australia. As part of the IAG/NRMA family, we combine the strength of a leading insurance group with the hands‑on expertise of a dedicated service team.
Our mission is to deliver exceptional workmanship and customer care every time. With a growing team nationwide and a reputation for quality, we are expanding quick and we want passionate, skilled technicians to grow with us.
Key Responsibilities
- Review damaged vehicle to determine the scope of work and most cost effective and efficient method of repair.
- Manages liaison with Insurance Assessors
- Responsible for ordering parts once customers confirm their repair booking
- Booking repair jobs according to requirements based on size mix, number of jobs and dollar value.
Requirements
- Sound computer and office skills
- Critical thinking capabilities
- Excellent team player
- Exceptional communication and problem‑solving skills
What we offer
- Exclusive Perks: As part of the IAG/NRMA family, enjoy up to 50% off insurance (car, home, travel),
discounts on NRMA holiday parks, complimentary roadside assistance, and discounted repairs and servicing.
- Bonus & Incentives: Get rewarded with an annual performance bonus, and if you know anyone great we also offer referrals a $1,000 cash bonus for employee referrals. Go in the running to receive our employee of the year award which includes a paid holiday.
- Work-Life Balance: No weekend work because we know life exists outside the workshop.
- Career Growth: At Motorserve we are big on developing our people. We love to see our employees learn, grow, and move up with clear pathways to progression.
- People First Focus: We put our people at the heart of everything we do, your safety and wellbeing come first.
- Supportive Culture: Access our 24/7 Employee Assistance Program for you and your family whenever you need it.
Ready to Step Up?
This is more than a job it's a chance to learn, grow, and be part of a trusted brand that invests in its people.
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