Medical Receptionist - Casual to commence | Potential for permanent part-time/full-time

Elder St Practice | Lambton, Newcastle NSW

Elder St Practice is a well-established, community-focused general practice in Lambton, caring for generations of local families. We are looking for a Medical Receptionist / Medical Administrator to join our experienced, friendly and supportive team.

The position will initially be offered on a casual basis, with the potential to move into an ongoing permanent part-time or full-time position for the right person.

Medical Receptionist - Casual to commence | Potential for permanent part time/full-time

Elder St Practice | Lambton, Newcastle NSW

Elder St Practice is a well-established, community-focused general practice in Lambton, caring for generations of local families. We are looking for a Medical Receptionist / Medical Administrator to join our experienced, friendly and supportive team.

The position will initially be offered on a casual basis, with the potential to move into an ongoing permanent part-time or full-time position for the right person.

About the role

This is a varied medical administration role within a busy GP practice. Your responsibilities will include:

- Welcoming patients and providing friendly, professional front-desk service

- Answering phones and managing patient enquiries

- Booking and managing appointments

- Processing Medicare claims, payments and other billing

- Scanning and processing correspondence, reports and results

- Maintaining accurate patient records

- Providing administrative support to GPs, nurses and the Practice Manager





- Liaising with patients, doctors, nurses and other health professionals

- Assisting with recalls, referrals and general practice workflows

- General reception and administrative duties as required

- Maintaining patient confidentiality and privacy

About you

We are looking for someone who:

- Has previous experience in general practice or any other medical/healthcare setting

- Has experience with Best Practice or similar software, which is highly regarded

- Has excellent communication and customer service skills

- Is friendly, approachable and professional with patients

- Has robust attention to detail

- Can multitask and prioritise in a busy environment

- Is reliable, organised and takes initiative

- Works well as part of a team but is also comfortable working independently

- Understands the importance of confidentiality and patient privacy

Why join Elder St Practice?

This is a great opportunity for someone starting out in healthcare administration, as well as an experienced medical receptionist looking for a flexible role. The position will initially be casual, with the potential to become an ongoing permanent part-time or full-time role. We can offer some flexibility around days and hours for the right person, making this a great option if you’re returning to work after a break or looking for hours that fit around your other commitments.

If you are an experienced medical administrator who enjoys working with patients and being part of a friendly team, we would love to hear from you.

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📌 Medical Receptionist (New South Wales)
🏢 Elder St Practice
📍 New South Wales