About the role

Claudia Dean Academy is seeking an experienced and organised Academy Operations & Events Manager to join our team in Brisbane, QLD. This is a full-time position responsible for the successful delivery of CDA's major events and programs, while supporting the smooth day-to-day operation and parent experience of the Academy. This role combines event leadership with operational oversight, and is central to maintaining the professional, welcoming standard our families expect from CDA.

Events & Programs

Lead the planning and delivery of the Claudia Dean Scholarships (CDS) from start to finish.

Manage other CDA events, masterclasses and special programs as allocated.

Own event timelines, staffing, schedules, suppliers, venues and logistics.

Parent & Family Experience

Coordinate communication with participating dancers and families.

Support the Academy admin team with parent-facing communication.

Review or guide sensitive or important parent emails where required.

Act as an escalation point for parent enquiries before they need to reach senior leadership.

Liaise directly with parents regarding Academy matters when appropriate.

Academy Operations

Support smooth day-to-day Academy operations.

Identify operational issues and work with the Academy Coordinator/admin team to resolve them.

Work closely with the Artistic Director and teaching team where an operational matter affects students or families.

Develop systems, templates and processes that make Academy administration more efficient.

What we're looking for

Proven experience in event management, program coordination, or operations management, ideally within a dance, performing arts, education or similar client-facing environment.

Demonstrated ability to manage multiple events or projects simultaneously, from planning through to delivery.





Excellent written and verbal communication skills, with the judgement to handle sensitive parent or family communications professionally.

Strong stakeholder management skills, with the confidence to liaise directly with parents, staff and senior leadership.

Highly organised with strong time-management skills and the ability to prioritise under pressure, particularly around key events.

Proficiency with Google Suite and scheduling/booking systems.

A proactive, solutions-focused approach, with the ability to identify and resolve operational issues independently.

Ability to work collaboratively with the Artistic Director, teaching team and admin staff.

Professional demeanour with a customer-focused, family-oriented approach.

Flexibility to work occasional evenings/weekends around major events.

What we offer

At Claudia Dean World, we value our team members and are committed to creating a positive workplace culture. We offer a competitive salary package commensurate with experience, and a supportive work environment where your contributions are recognised and valued. This full-time role provides stability and the opportunity to develop your career within an established business. This is an onsite role, and we encourage open communication to support a positive and collaborative team environment.

About us

Claudia Dean World and Claudia Dean Academy are a dynamic creative and ballet training business based in Geebung, QLD. We are committed to delivering exceptional service and maintaining the highest standards of professionalism in all that we do. Our studio is a vibrant area where creativity flourishes, and we take pride in fostering a collaborative team environment. We believe in supporting our staff and providing opportunities for qualified growth within a welcoming and inclusive workplace.

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📌 Studio Manager (Queensland)
🏢 Claudia Dean World
📍 Queensland