Job Description

Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we are looking for aVIC Company Area Manager to joinour Support office team!

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Who are we looking for?

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Reporting to the VIC State Manager, we are looking for an experienced multi-site retailer with an innate understanding of store operations, a skill for recognising opportunities to drive sales and an ability to energise a team.

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The Company Retail Manager is responsible for ensuring their region of company-owned stores are the epitome of retail excellence – in their presentation, customer service, product quality and ultimately sales performance. It requires an attention to detail and a care factor to notice all the one-percenters that can either make or break a customer experience, and ensure issues are resolved on the spot.

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Key responsibilities:

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- Proven and innovative leader with the ability to motivate and drive exceptional performance
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- Driven to create a supportive culture to motivate and develop the retail team
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- Thorough knowledge and understanding of efficient operational procedures and systems
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- Highly developed communication skills, and proven stakeholder, customer and staff relationship management skills, including the ability to coach and lead people and develop a strong team culture
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- Experience in understanding full financial results including P&L; reviews and KPI management.
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- Outstanding time management and continuous improvement focus
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- Experienced in the effective management of OH&S; matters
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- Having an understanding of tools to gauge customer service
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- Identifying training needs within a team around product knowledge,



customer service, operating processes etc
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- Completing weekly WIPs with Store Managers
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- Completing weekly WIPs with VIC Company State Manager on results and team performance, proactively coming up with plans to address issues and drive growth
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- High standards for store and staff presentation
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- Ability to look at a store with fresh eyes every tome and never leaving until everything is perfect
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- Comfortable having conversations with team around presentation or performance as needed
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- Strong analytical and commercial acumen to assess and analyse information and make sound and informed decisions
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- Ability to perform under pressure with a strong focus on results
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- Innovative, enthusiastic and willing to put forward new ideas for streamlining daily operations and increasing overall profitability
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- Attention to detail and the proven ability to set strategic goals and problem resolution
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- Service and quality focus with the passion to deliver outstanding customer experiences
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- Willingness to work a flexible schedule and ability to travel
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- Proactiveness and sense of urgency to ensure all deadlines are met
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- Adaptability and demonstrated problem solving skillsHigh attention to detail with the ability to see the bigger picture
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- Strong commercial acumen and industry knowledge
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- Strong verbal and written communication skills
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- Proactive mindset with a focus on continuous improvement and business impact
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What we offer:

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- Business casual setting
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- Free onsite parking
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- Employee benefits such as quarterly wellbeing days, birthday leave and workplace flexibility
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We look forward to reviewing your application.

📌 Company Area Manager - VIC (Victoria)
🏢 Sushi Sushi
📍 Victoria