Change Leader, Digital Experience Program (Hybrid) (Melbourne)

Change Leader, Digital Experience Program (Hybrid) (Melbourne)

22 Sep
|
Australian Financial Complaints Authority
|
Melbourne

22 Sep

Australian Financial Complaints Authority

Melbourne

AFCA in Melbourne is seeking a Change Manager to lead the Digital Experience Program. You will shape change strategy across multiple digital initiatives, ensuring customer and employee adoption while balancing business needs.

This 12-month contract offers hybrid working and the chance to influence how Australians access dispute resolution. You'll partner with Product, Technology and CX teams, design migration and readiness activities, and measure success by adoption, customer outcomes and

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📌 Change Leader, Digital Experience Program (Hybrid) (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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