Job Description

Job Description

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Make a real difference in the Port Lincoln community by managing commercial and domestic property claims from first advice through to final settlement – with autonomy, variety and strong team support.

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The Opportunity

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As an External Claims Adjuster with Crawford, you'll manage a diverse regional portfolio, combining technical property knowledge, investigation, problem-solving and customer service.

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You'll Be Responsible For

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- Managing claims from initial notification through to settlement
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- Inspecting damage, investigating cause and assessing the extent of loss
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- Reviewing policies, claim documentation and evidence to determine coverage
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- Coordinating trades, service providers and technical specialists
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- Setting reserves, managing costs and making settlement recommendations
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- Preparing explicit, professional reports and maintaining accurate claim records
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- Delivering strong customer outcomes while meeting compliance, KPI and service standards
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This Role Is Perfect For Someone Who

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- Has experience in loss adjusting, insurance claims, property, building, construction or trades
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- Is confident investigating issues, managing stakeholders and making sound decisions
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- Communicates with empathy and professionalism
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- Works independently, manages competing priorities and meets deadlines
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- Is curious,



resilient and motivated to continue developing their claims expertise
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Why Join Crawford?

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- Competitive salary + annual performance bonus
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- Car allowance, laptop and company phone
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- Hybrid flexibility and genuine autonomy
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- Supportive, high-performing team culture
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- Training and development to build your technical capability
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- Opportunity to make a visible impact across the Port Lincoln region
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Crawford is the world's largest publicly listed claims management company, supporting customers, clients and communities when they need it most.

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What You'll Bring

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Essential

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- Current driver's licence
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- Experience in loss adjusting, insurance claims, property, building, construction, trades or a related field
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- Strong communication, stakeholder management and report writing skills
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- Ability to work autonomously and maintain accurate claim documentation
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- Australian/New Zealand work rights and ability to complete a police check
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Desirable

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- Loss adjusting experience or relevant professional qualifications
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- Knowledge of insurance terminology, practices and policy conditions
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- Understanding of basic business accounting procedures
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- CILA membership or willingness to undertake further study
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📌 External Claims Adjuster (Port Lincoln)
🏢 Crawford
📍 Port Lincoln