Start Date: Early to mid‑October 2026

Employment Type: Casual, with the potential to transition to permanent full‑time employment upon successful completion of the probation period.

Working Hours:

2–3 days per week for the first 3–4 months

Opportunity to increase to permanent full‑time hours following successful probation

Experience:

Minimum 1 year of experience in the medical or dental industry is preferred, but not essential.

Previous experience in a dental reception or healthcare environment will be highly regarded.

Applicants must have unrestricted work rights and be eligible to work up to 38 hours per week in Australia.

Clear opportunities for further training, development, and promotion within the practice based on performance and experience.

About the role

Boon Dental is seeking a Dental Reception professional to join our team on a casual basis at our Wentworth Point, NSW location. This is a agile front‑of‑house role that forms the cornerstone of our patient experience. As our first point of contact, you will be responsible for creating a welcoming and professional environment whilst managing the administrative operations of our busy dental practice. This position is vital to ensuring smooth daily operations and maintaining the high standards of service that define Boon Dental.

Key responsibilities

Greeting patients with a warm, professional demeanour and ensuring they feel welcomed and valued

Managing appointment scheduling, confirmations and rescheduling to maximise practice efficiency

Processing patient payments and handling cash, card and digital transactions accurately

Maintaining patient records and ensuring all documentation is completed accurately and confidentially

Answering telephone enquiries promptly and professionally, directing calls appropriately

Managing patient check‑in and check‑out procedures





Assisting with general administrative duties including filing, data entry and correspondence

Communicating effectively with clinical and administrative staff to support seamless practice operations

Maintaining a clean, organised, and hygienic workplace.

Supporting the practice with other duties as required, including but not limited to sterilisation.

What we're looking for

Experience working in a reception, administration or customer service role, preferably in a healthcare setting

Excellent communication and interpersonal skills with the ability to interact professionally with diverse patients

Proficiency with computer systems, dental practice management software and Microsoft Office applications

Strong organisational skills with the ability to manage multiple tasks and prioritise effectively

Attention to detail and commitment to maintaining accurate records and documentation

Reliability and flexibility, with the ability to adapt to the demands of a busy practice environment

A calm demeanour and problem‑solving approach when managing patient concerns

Understanding of patient confidentiality and compliance with privacy legislation

Ability to work independently and as part of a collaborative team

Relevant qualifications such as a Certificate III in Dental Assisting or similar would be advantageous but not essential

About us

Boon Dental is a modern, patient‑focused dental practice located in Wentworth Point, NSW. We are committed to providing high‑quality, compassionate dental care to our community using contemporary techniques and equipment. Our practice values excellence, integrity and patient satisfaction, with a team that is dedicated to ensuring every patient receives the best possible care and experience. At Boon Dental, we believe in creating a welcoming, professional environment where both patients and staff can thrive.

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📌 Dental Reception (Parramatta)
🏢 Boon dental
📍 Parramatta