Crown Melbourne seeks a Training Lead to design and deliver strategic learning programs across Hotel and Food & Beverage, including onboarding and service excellence. You will partner with senior leaders to identify skill gaps, coach team members, and drive engagement aligned with Crown standards.
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The role requires hands‐on facilitation, a compliance mindset, and a passion for luxury service while delivering measurable outcomes and guest satisfaction across diverse teams.
📌 Hospitality Training Architect for Service Excellence (Victoria)
🏢 Crown Resorts
📍 Victoria
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