Customer Advocacy Specialist – Escalations (Melbourne)

Customer Advocacy Specialist – Escalations (Melbourne)

22 Sep
|
Jetstar Airways
|
Melbourne

22 Sep

Jetstar Airways

Melbourne

Jetstar Airways in Melbourne is seeking a Customer Advocacy Specialist for a 12-month fixed-term contract at our Melbourne Head Office to manage escalated customer cases and provide effective daily case resolution.

The role requires senior-level customer care experience, strong communication skills, and the ability to balance customer outcomes with cost and risk. Experience with case management systems like Current Skies or Salesforce is desirable.

#J-18808-Ljbffr

📌 Customer Advocacy Specialist – Escalations (Melbourne)
🏢 Jetstar Airways
📍 Melbourne

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