Looking for part-time work or returning the work force.
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About the role
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QMS Maintenance Pty Ltd is the service and maintenance division of Quadrant Mechanical Services Pty Ltd. We are seeking a proactive and highly organised Service Administrator/Coordinator to join our team based in our head office in Keysborough, VIC.
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This is an excellent opportunity for someone seeking part-time work or returning to the workforce. You will provide essential administrative support to our Service Technicians and office-based management team. The role offers 16-20 hours per week with flexible working days to suit your availability.
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What you'll be doing
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Reporting directly to the Service Manager, your responsibilities will include:
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- Providing administration and coordination support to the service team
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- Assisting with the scheduling of Service Technicians
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- Liaising with customers to provide job updates and follow-ups
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- Creating and updating work orders
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- Supporting the day-to-day operations of clients and technicians
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- Coordinating with subcontractors and suppliers
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- Closing out completed works and assisting with invoicing
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- Managing paperless reporting through our cloud-based software, Aroflo (experience preferred but not essential)
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- Updating information on client portals
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- Delivering exceptional customer service
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What we're looking for
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- Previous experience in a similar administrative or coordination role, ideally within the HVAC, commercial services, or related industry
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- Solid problem-solving and troubleshooting skills
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- Ability to work both independently and collaboratively as part of a team
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- Excellent attention to detail and a high standard of work
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- Solid communication and customer service skills
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- Commitment to safety and quality standards
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- Proficiency in Microsoft Office applications
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What we offer
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At QMS Maintenance/Quadrant Mechanical Services, we are committed to providing a supportive, rewarding work environment and be part of a dynamic and experienced team.
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- Competitive salary, negotiable based on experience
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- Flexible working days and hours (16-20 hours per week)
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- On-the-job training and development opportunities
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- The chance to join an established, growing and supportive team
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- Access to our Social Club
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About us
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Quadrant Mechanical Services is a leading provider of commercial and industrial HVAC services across Melbourne. Established in 2007, we have built a strong reputation for quality workmanship, exceptional customer service, and a commitment to continuous improvement. Our experienced team of technicians, engineers and project managers work collaboratively to deliver tailored solutions that meet our clients' unique needs.
📌 Service Coordinator/Administrator (Part Time) (Victoria)
🏢 Quadrant Mechanical Services
📍 Victoria
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