As the Team Leader - Operations, you'll oversee a broad range of operational functions including facilities, fleet, procurement, projects, administration, customer service and onboarding/offboarding. You'll lead a small team of up to 4 staff, drive process improvements, support organisational planning, and ensure operational systems run efficiently, safely and compliantly.
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Key responsibilities
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- Lead and supervise operational staff across administration, customer service and facilities support
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- Manage facilities and fleet operations including leases, relocations, maintenance and compliance
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- Coordinate onboarding/offboarding in partnership with HR and IT
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- Support procurement and vendor management ensuring governance and value-for-money
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- Lead organisational projects such as office fit-outs, relocations and refurbishments
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- Oversee front-of-house operations and ensure a high-quality service experience
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- Contribute to WHS compliance and operational risk management
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- Prepare reports and analyse operational data to support planning and decision-making
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About you
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- Experience in operations, facilities, fleet or procurement (especially fleet and facilities experience is needed)
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- Leadership experience across admin, reception or customer service teams
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- Solid analytical, reporting and problem-solving capability
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- Experience managing vendors, contracts and compliance requirements
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- Ability to build strong relationships with internal and external stakeholders
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- Excellent communication skills and a continuous improvement mindset
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- A current driver's licence and relevant compliance checks
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About us
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A large national not-for-profit... The organisation is known for its evidence-based practice, collaborative culture and commitment to improving outcomes.
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Hybrid working arrangement
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Varied, hands-on role with autonomy
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Opportunities to lead improvements and shape operational systems
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Work that contributes to meaningful outcomes for communities
📌 Team Leader - Operations (Victoria)
🏢 seek.com.au
📍 Victoria
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