Zimt Patisserie is looking for an energetic, experienced and people-focused hospitality skilled to join us as a full-time Supervisor / Assistant Manager. This hands-on leadership role suits someone who enjoys excellent customer service, supporting a busy team and helping a well-loved local patisserie run smoothly each day. In this role, you will help lead the daily flow of our front-of-house team, guiding team members, supporting smooth service, communicating clearly across the business and creating a welcoming experience for every customer.
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Key responsibilities
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Barista work and till operation
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Food and table service
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Cake orders management
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Rostering and team supervision
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General support across all front-of-house areas
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Leading the daily flow of the front-of-house team
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Guiding team members and supporting smooth service
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Communicating clearly across the business
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Maintaining high standards and established systems
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About you
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At least 6 months' experience as a Supervisor, Assistant Manager or similar hospitality leader
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A genuine passion for hospitality, customer service and working as part of a team
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Friendly, confident and able to build rapport with regular customers
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Able to work independently, stay organised and keep pace in a busy café environment
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Well presented, well-spoken and attentive to detail
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A good understanding of hospitality operations, with the ability to adapt as service needs change
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Strong time management skills, with the ability to manage your own workload while supporting the front-of-house team
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Day shifts only - no nights
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Support and guidance from our Senior Team
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Training provided
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A positive, close-knit workplace with an enthusiastic team
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The opportunity to contribute to a flourishing local business
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About us
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Zimt Patisserie is a well-loved local patisserie in Surrey Hills known for maintaining high standards and creating a welcoming experience for every customer.