22 Sep
|
Lantrak
|
City of Gold Coast
22 Sep
Lantrak
City of Gold Coast
Job Description
For over 65 years, Lantrak has been a trusted industry leader in materials management, material supply and disposal, truck hire and plant hire solutions.
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Operating across Victoria, Queensland, and New South Wales, we partner with leading contractors and developers to deliver practical, commercially focused solutions across civil construction, commercial developments and major infrastructure projects.
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About Lantrak
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For over 65 years, Lantrak has been a trusted industry leader in materials management, material supply and disposal, truck hire and plant hire solutions.
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Operating across Victoria, Queensland, and New South Wales, we partner with leading contractors and developers to deliver practical, commercially focused solutions across civil construction, commercial developments and major infrastructure projects.
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About the Role
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We are seeking qualified, detail-driven Allocators to join our Operations team. This role is central to our day‐to‐day performance, coordinating contractors, managing job bookings, and keeping operations moving across multiple projects.
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The Allocator is responsible for managing incoming job bookings from customers and project teams, allocating the right contractors and equipment, and maintaining accurate data within our OMS system.
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This role requires someone who is organised, calm under pressure,
and able to make clear decisions in a quick-moving environment.
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Key Responsibilities
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- Handle a high volume of inbound calls professionally and efficiently
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- Enter and manage job bookings in OMS (Operations Management System) with accuracy
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- Communicate clearly with customers, sales staff and project teams
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- Allocate compliant contractors and equipment to scheduled jobs
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- Build strong working relationships with contractors and support ongoing recruitment
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- Set up new COD accounts, verify details and process pre-authorisations
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- Maintain accurate job notes and documentation
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- Identify unsupplied jobs and proactively work towards solutions
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- Support Lantrak's Transport Manager with contractor performance monitoring
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About you
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- Strong communication skills and professionalism
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- Able to work in a fast‐paced, high-call-volume environment
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- Excellent attention to detail and organisational skills
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- Confident using systems and learning new processes
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- Able to prioritise, problem‐solve and stay ahead of operational needs
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Why Join Lantrak?
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- Stable, long-term role with a national industry leader
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- High-performing operations environment
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- Supportive team and strong internal processes
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- Opportunity to grow within the business
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📌 Transport Allocator (City of Gold Coast)
🏢 Lantrak
📍 City of Gold Coast