Bendigo Children's Dentistry is looking for a friendly, organised and enthusiastic Casual Dental Receptionist to join our team.
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We are a private paediatric dental practice dedicated to providing exceptional dental care in a warm, welcoming and positive environment for children and their families.
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This is a fantastic opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing outstanding customer service.
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About the Role
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As a Dental Receptionist, you will be an important part of the patient journey and the first point of contact for many of our families.
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Your responsibilities will include:
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- Welcoming children and families to the practice
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- Answering and managing telephone enquiries
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- Booking and managing appointments
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- Responding to emails and patient enquiries
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- Processing payments and private health insurance claims
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- Managing patient recalls and follow-up
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- Updating patient records accurately
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- Liaising with specialists, dentists, oral health therapists and dental assistants
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- Supporting the smooth running of the reception area
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- Assisting with administrative tasks and general practice duties
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- Providing a high level of customer service to every family who attends our practice
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About You
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We are looking for someone who is:
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- Friendly, warm and approachable
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- Excellent with children and families
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- Highly organised and reliable
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- Professional and well presented
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- Confident communicating with people both face-to-face and over the phone
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- Calm and capable in a busy setting
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- Able to multitask and prioritise effectively
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- A strong team player
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- Positive and willing to learn
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