Job Description

Key responsibilities

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- Deliver exceptional and consistent customer service, including assisting customers with consignment and delivery tracking.
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- Process customer orders and complete day-to-day sales administration accurately and efficiently.
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- Respond to customer enquiries and provide timely solutions in collaboration with internal teams.
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- Proactively manage backorders and follow up outstanding invoices.
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- Monitor open orders and make adjustments as required.
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- Work closely with the Sales team to support the achievement of sales targets.
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- Prepare and distribute daily, weekly and monthly reports.
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- Assist with general administration and other ad-hoc tasks as required.
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- Maintain accurate records and ensure customer and order information is kept up to date.
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About you

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- Minimum 1 year's experience in sales administration, customer service, order processing or a similar role.
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- Excellent communication and interpersonal skills.
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- Strong problem-solving ability and a practical, lateral-thinking approach.
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- Excellent attention to detail and a high level of accuracy.
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- Ability to multitask, prioritise workloads and meet deadlines.
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- A proactive and reliable approach to your work.
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- Ability to work comfortably in a fast-paced environment.
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- Strong teamwork and collaboration skills.
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- A positive, productive attitude and solid work ethic.
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- Confidence in dealing with customers and internal stakeholders.
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About us

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TCL is a leading global consumer electronics brand with a growing presence in the Australian market. This is an opportunity to join a dynamic team and develop your career within a well-established international organisation.

📌 Sales Administration Officer (Victoria)
🏢 TCL Electronics
📍 Victoria