Delta Panels is a family-owned business which has grown to be at the forefront in the manufacture and supply of high-quality insulated panel systems.
The company continues to grow and is now looking for a few Administrators & CustomerServices to assist with meeting demands. This position is available for an immediate start, 6-month contract with opportunity to extend.
About the role
Assist with provision of a full range of administrative responsibilities.
As an Administrator & CustomerService, you will be part of a small team and some of your key responsibilities will include but are not limited to the following:
Process orders under strict deadlines through accounting software
Communicate with customers to track orders and keep communications open where orders have discrepancies
Assist with managing order schedule and collaborate with other departments for effective production/dispatch date of orders
Assist with investigating and processing claims from customers
Assist with implementing current system
Liaise with customers to communicate findings and provide updates on claim resolution
Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify client information to deliver product efficiently
Provide a friendly customer-oriented service when dealing with telephone enquiries and in-person encounters with customers
Provide general administrative services and correspondence
Assist with provision of effective and productive administration of documents and support to Managers and fellow employees
Skills and experience
High attention to details
Time management
Excellent communication skills, phone manner, verbal and written
Ability to work under limited supervision and meet data entry deadlines
Ability to work under pressured
Demonstrated ability to communicate effectively with customers
Highly motivated and the ability to work well in a team environment
Experience in using MYOB Account right not essential but will be an advantage
Benefits and perks
On-site Parking
Amazing and supportive team
Opportunities to develop and grow along with our growing business
Please note only suitable candidates will be shortlisted