Do you have excellent communication skills and a passion for customer service? Are you looking for an engaging role with a leader in the Australian glass and aluminium industry?

Our Woodridge Windows & Doors branch specialises in aluminium window and door solutions for residential, architectural homes and commercial projects. We’re seeking a friendly and organised Internal Sales Representative to provide outstanding customer service to clients across Gold Coast and surrounding areas.

About G. James

G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,700 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Role

Be the friendly, knowledgeable face of our branch. You’ll assist walk-in customers and respond to phone and web enquiries, understand their needs, and provide the right product solutions while delivering outstanding service.

Key Responsibilities

- Provide product advice and prepare accurate quotes using V6, in line with Australian Standards, NCC and Design Pressures.
- Follow up on leads and convert inquiries into sales.
- Maintain strong product knowledge and deliver excellent customer service.
- Meet KPIs for response time, quote accuracy, conversions, budgets and customer satisfaction.

About You

- Open to training and feedback,



with a desire to learn and share fresh ideas.
- A team player who collaborates, contributes to targets, and celebrates success.
- Passionate about supporting others and creating positive experiences.
- Strong written and verbal communication skills, with a proactive and solutions-focused mindset.
- Aligned with our company values and culture.
- Industry experience is preferred.
- You bring enthusiasm, energy, and a can-do attitude to everything you do.

The Benefits

- Competitive salary package in line with experience.
- Full-Time permanent position with immediate start available.
- Health insurance benefits - 7% discount with BUPA.
- Access to Employee Assistant Program - TELUS Health.
- Career training and development opportunities across the G. James Group.
- Free on-site parking.
- Positive safety culture and team environment.
- Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia.

Please note:

The successful applicant will be required to undertake a full pre-employment medical including drug and alcohol screening.

G. James is an equal chance employer

For more information visit www.gjames.com

G. James celebrates 109 years in 2026

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📌 Internal Sales Representative (Queensland)
🏢 G.James Group
📍 Queensland